PRIVACY POLICY
SIAN GISSING GLOBAL HOLDINGS LTD
Last updated: March 2026
This Privacy Policy explains how SIAN GISSING GLOBAL HOLDINGS LTD ("the Company", "we", "us", or "our") collects, uses, and protects personal information when you use our website www.siangissing.com (the "Website") and any related services.
The Company is committed to protecting your privacy and handling personal data in accordance with applicable data protection laws including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Company Information
The data controller responsible for your personal data is:
SIAN GISSING GLOBAL HOLDINGS LTD
128 City Road
London
England
EC1V 2NX
United Kingdom
For privacy enquiries please contact:
2. Information We Collect
We may collect and process the following types of personal information:
Information You Provide
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Name
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Email address
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Billing and shipping address
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Telephone number
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Account login information
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Purchase history
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Information submitted through contact forms or customer service requests
Transaction Information
When you make a purchase we may collect:
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payment transaction details
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order details
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delivery information
Payment card information is processed securely by third-party payment providers and is not stored by the Company.
Technical Information
When you visit the Website we may automatically collect:
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IP address
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browser type and version
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device type
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operating system
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website usage data
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pages visited and interactions with the Website
This information helps us improve the functionality and security of the Website.
3. How We Use Your Information
We use personal data for the following purposes:
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to process and fulfil orders
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to deliver products and services
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to communicate with you regarding purchases or enquiries
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to provide customer support
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to improve our website and services
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to maintain website security and prevent fraud
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to comply with legal and regulatory obligations
Where required, we rely on the following lawful bases under UK GDPR:
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performance of a contract
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legitimate business interests
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legal obligations
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your consent (where applicable)
4. Marketing Communications
If you subscribe to our mailing list or provide consent, we may send you marketing communications including updates, promotions, and news relating to the Company.
You may unsubscribe from marketing communications at any time by:
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clicking the unsubscribe link in emails
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contacting us at compliance@siangissing.com
5. Data Sharing
We do not sell, rent, or trade your personal data.
We may share your personal data only with trusted third-party service providers where necessary for business operations, including:
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payment processing providers
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shipping and delivery companies
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website hosting providers
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email marketing platforms
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fraud prevention and security services
These service providers are required to process personal data in accordance with applicable data protection laws.
6. International Transfers
Some third-party service providers may process data outside the United Kingdom or European Economic Area.
Where this occurs, the Company ensures appropriate safeguards are in place to protect personal data in accordance with applicable data protection laws.
7. Data Security
We implement appropriate technical and organisational security measures to protect personal data from:
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unauthorised access
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loss
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misuse
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alteration or disclosure
However, no internet transmission can be guaranteed to be completely secure.
8. Data Retention
We retain personal data only for as long as necessary to:
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fulfil the purposes for which it was collected
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comply with legal or regulatory requirements
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resolve disputes
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enforce our legal agreements
9. Your Data Protection Rights
Under applicable data protection laws, you may have the right to:
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access your personal data
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request correction of inaccurate information
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request deletion of your personal data
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restrict or object to processing
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request transfer of your personal data (data portability)
To exercise these rights please contact:
10. Cookies
Our Website uses cookies and similar technologies to enhance your browsing experience and analyse website usage.
For further information please see our Cookie Policy.
11. Third-Party Websites
Our Website may contain links to third-party websites. The Company is not responsible for the privacy practices or content of such websites.
12. Children's Privacy
Our Website and Services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from children.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on the Website.
Contact
For any privacy-related enquiries, please contact: